All your answers in one place!

Yes, you can request a full free trial for a limited period without needing to enter payment details.

Yes, you can upgrade or downgrade your package anytime through the control panel.

Yes, the system fully supports e-invoicing and is compatible with government systems like ZATCA in Saudi Arabia.

Yes, the system is designed to suit various sectors: retail, services, restaurants, pharmacies, workshops, and anyone needing integrated financial and administrative management.

Yes, you can easily cancel from the settings, and auto-renewal will be disabled.

We support payments via Mada, Visa, Mastercard, bank transfer, and annual/monthly billing options.

Yes, we offer discounts of up to 20% for annual subscriptions.

Yes, all data is encrypted using advanced technologies and stored in trusted data centers with daily backups.

Yes, you can set detailed permissions for each user based on the module or action they're allowed to perform.

Yes, you can manage multiple branches from the same account and track each branch's operations separately.

Yes, you can add multiple business entities within your account and monitor them independently or collectively.

Yes, it includes a fully integrated POS system that works with cashier devices and thermal printers.

Yes, the platform works smoothly on all modern devices and browsers, and Shumoul also offers dedicated mobile and tablet apps for specific tasks.

Yes, the system can be integrated with platforms like Shopify and WooCommerce using APIs or ready-made plugins.

Yes, we have a dedicated support team via live chat, email, and technical tickets.

Yes, we provide a comprehensive help center with articles, videos, and free training courses.

Yes, you can create and manage multiple warehouses and track product quantities and movements accurately.

Yes, you can track issued invoices, receipts, and expenses, and generate detailed reports on them.

Yes, you can set up tax rates and link them automatically to products and invoices.

Yes, you can import customers, suppliers, items, and accounting entries from an Excel file.

The system is cloud-based and requires an internet connection, but some POS modules support temporary offline work.

Yes, you can purchase additional user licenses based on your package.

The difference between packages lies in the number of users, storage capacity, number of branches, and available modules like POS, manufacturing, or projects.

Yes, you can activate different currencies and use them in invoices, with a primary currency for each account.

Yes, the system includes dozens of accounting, sales, inventory, and performance reports.

Yes, you can create custom reports based on the fields and criteria you choose.

Yes, you can access the system from any browser on mobile or tablet and monitor all details.

No, you're given a grace period before services are suspended, and you can easily renew your subscription.

Yes, you can set up automatic recurring invoices for customers monthly or annually.

Yes. Shumoul offers a range of dedicated apps, including a restaurant point of sale (POS) app, a sales representatives app, an inventory and purchasing app, a waiter app, a self-service kiosk app, an online store app, a customer order number display app, a kitchen display system (KDS) app, and a business intelligence app. You can also use the platform directly from your mobile browser.

Yes, you can link invoices with electronic payment gateways like STC Pay, HyperPay, PayTabs, and others.

Yes, we can design a custom package based on your company's needs if they exceed current limits.

Yes, the system includes manual entries, a chart of accounts, trial balance, an income statement, and a balance sheet.

Yes, you can attach PDFs or images within invoices, entries, and warehouses.

Yes, we provide a manufacturing module to calculate raw material costs and convert them into finished products while tracking production efficiency.

Yes, we can provide special discounts for associations and non-profit organizations after verifying official documents.