Platform: Refers to the Shumoul platform, including all services provided through the website and its affiliated applications.
Company:
- Refers to Shumoul Innovation for Information Technology, the owner and operator of the platform.
User or You:
- Any individual or entity using the platform to subscribe to its services.
Services
- Means all products and features provided by the platform, including cloud ERP solutions.
Agreement
- Refers to these Terms and Conditions, which govern your legal relationship with the platform.
To use the platform, you must:
- ✅ Be of legal age according to the laws applicable in your country.
- ✅ Have full legal capacity to enter into this agreement.
- ✅ Use the platform for lawful purposes only and not violate any local or international laws.
- ✅ Provide accurate and correct information when registering or subscribing to services.
User Account and Responsibility
- You must create an account to use certain platform features and are responsible for maintaining the confidentiality of your login information.
- You are responsible for all activities conducted through your account, whether by you or anyone else with access to the account.
- The platform reserves the right to suspend or cancel your account without prior notice if you violate these terms or engage in any suspicious activity.
Subscription System:
- The platform operates on a paid subscription model, with fees applied according to the plan you choose.
Payment Methods:
- Payments are made through approved electronic payment gateways, and you are responsible for providing accurate payment information.
Renewal and Cancellation:
- Subscriptions automatically renew unless canceled before the end of the specified period.
No Refunds:
- All paid fees are non-refundable, except in exceptional cases at the platform's discretion.
Permitted and Prohibited Use
A. Prohibited Use
- 🚫 Using the platform for any illegal or fraudulent activities.
- 🚫 Attempting to hack or manipulate the platform or its services.
- 🚫 Uploading or sharing any harmful or illegal content.
- 🚫 Attempting to sell or redistribute any part of the platform's services without written permission from Shumoul Innovation for Information Technology
!If you violate any of the above terms, we reserve the right to take appropriate legal action, including terminating your account without prior notice.
Intellectual Property Rights
- All intellectual property rights related to the platform, including trademarks, logos, designs, and software, are fully owned by Shumoul Innovation for Information Technology.
- You may not copy, modify, distribute, or use any part of the platform without our written permission.
Disclaimer and Warranty Limitations
- Our services are provided as-is and as available, without any express or implied warranties.
- We do not guarantee that the services will be error-free or uninterrupted, although we continuously strive to improve performance.
- We are not liable for any direct or indirect damages resulting from your use of the platform.
You agree to indemnify Shumoul Innovation for Information Technology against any claims, losses, or damages arising from:
- Your violation of these terms and conditions.
- Your unlawful use of the platform.
- Any activity conducted through your account that causes legal or financial harm to us or any third party.
Modifications to Terms and Conditions
- Shumoul Innovation for Information Technology reserves the right to modify these terms at any time.
- You will be notified of any substantial changes via email or through the platform.
- Your continued use of the platform after modifications constitutes your implicit acceptance of the updated terms.
We reserve the right to terminate or suspend your account in the following cases:
- Non-compliance with these terms.
- Using the platform in illegal or harmful ways.
- Failure to pay due fees on time.
!You may also cancel your subscription at any time, but any prepaid amounts will not be refunded.
Governing Law and Dispute Resolution
- This agreement is governed by the laws applicable in your country.
- Any disputes will be resolved amicably when possible, and if not, will be referred to the appropriate judicial authorities.
Any disputes will be resolved amicably when possible, and if not, will be referred to the appropriate judicial authorities.
- 📧 Email: info@shumoul.com
- 📍 Headquarters: Saudi Arabia - Jeddah
