A Saudi cloud platform for managing operations and data

Shumoul for Restaurants & Cafés

A connected order cycle from sales channel to kitchen and pickup

Connect self-service, waiters, cashier, kitchen, pickup display and online store in one system that accelerates service and creates a smoother guest experience.

6Apps in one ecosystemLiveOrder and kitchen syncConnectedInventory and finance
One operating ecosystem

Six interfaces working as one team for every order

Each order moves instantly from its intake channel to the right execution station while preserving guest preferences and service context.

01

Self service

Direct ordering and payment with less waiting.

02

Cashier app

Fast sales, invoicing and flexible payments.

03

Waiter app

Tableside ordering and instant updates.

04

Online store

A connected digital menu and off-premise orders.

05

Kitchen display

Clear preparation queues and modifiers.

06

Order number display

Transparent tracking through pickup.

Controlled order flow · Consistent service

Control every detail across dining, kitchen and delivery

01

Orders

Manage orders from registration to delivery, with real-time updates ensuring fast execution and reduced errors.

02

Tables

Customize reservations, transfer orders between tables, and manage customer sessions easily.

03

Delivery

Automatically sync orders with delivery companies and track shipping processes efficiently and quickly.

Built for daily operations

Four distinct visual stations powered by one data flow

01 · Flexible Product Menu Customization

Smart Product Menu Organization

Organize product menus easily with flexible categories and custom sorting that speeds up order access. The system supports customizing menus for each user and device, enhancing operational experience and service efficiency.

02 · Flexible and Easy Table Management

Table Customization and Management

Shumoul provides advanced tools for table management, including transferring orders between tables, merging tables, and splitting them as needed. You can also split bills across multiple tables, providing a seamless customer experience and operational flexibility.

03 · Order Number Screens for an Interactive Experience

Order Numbers for Customer Convenience

Order number screens ensure an organized display of orders in the restaurant, allowing customers to track their order status in real-time. Customers can easily check their order number and enhance their in-restaurant experience.

04 · Product Customization with Innovative Add-ons

Custom Product Add-ons

The product add-ons feature allows adding or customizing specific ingredients in a product to meet customer preferences, such as adding dietary components or customizing recipes, enhancing the customer experience.

Kitchen operating indicators

Speed Up Preparation with the Kitchen App!

Shumoul allows you to use an advanced kitchen display to show orders directly, making it easier to track orders and speed up preparation time. The kitchen can also monitor modifications and customizations clearly, reducing errors and enhancing efficiency.

A connected order cycle

From meal selection to pickup-screen announcement

  1. 01Select and customize
  2. 02Confirm and pay
  3. 03Route to kitchen
  4. 04Prepare and track
  5. 05Ready for pickup
  6. 06Update stock and analyze
Capabilities for the entire restaurant

More Features

Shumoul's restaurant and café management application is the ideal solution, offering high flexibility and efficiency in handling all aspects of daily operations. From table and order management to automatic inventory updates and integration with delivery companies.

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01

Shifts

Shift management allows you to organize employee work times and achieve fair task distribution based on the schedule.

02

Employees

The system provides employee management by recording their logins, setting work times, and tracking performance to ensure smooth operations.

03

Product Menus

The system allows setting up custom product menus, where products can be easily modified and sorted for quick access.

04

Orders

Accurate order management from the moment they are placed until preparation, with real-time order status updates to facilitate tracking and execution.

05

Tables

The system allows efficient table management, where tables can be easily distributed, merged, or orders transferred between tables as needed.

06

Product Add-ons

Allows customization of product add-ons, such as adding extra ingredients or size changes, providing a personalized customer experience.

07

Multiple Price Levels

Allows you to set multiple price levels for products, providing flexibility in pricing based on categories or times of the day.

08

Feedback and Ratings

Customers can provide feedback and ratings for products and services, helping to continuously improve the customer experience.

09

Promotions and Discounts

The system supports managing promotions and discounts, whether at the product or table level, to increase sales and motivate customers.

10

Delivery Companies

Integration with delivery companies facilitates the process of sending orders to customers outside the restaurant or café.

11

Reservations

The system allows managing reservations through the application, enabling customers to book tables in advance and reducing wait times upon arrival.

12

Department-Specific Printing

The system allows customizing printers for each restaurant department, speeding up preparation and delivery. This feature helps reduce wasted time and improves efficiency.

13

Multiple Payment Methods

The system supports multiple payment methods, including cash, credit cards, and mobile or digital wallet payments.

14

Split Payments

The system allows splitting the bill across multiple payment methods, with each payment assigned to a customer, whether cash, credit cards, or other payment methods.

15

Tips

The system records tips against the order, employee and payment method, supporting financial reconciliation and distribution under the organization’s policy.

16

Invoices

The system issues detailed invoices that include order details, taxes, and discounts, simplifying the payment process.

17

Alerts and Notifications

The system allows sending alerts and notifications to employees and customers about order status or specific updates.

18

Kitchen Display

Orders are displayed on the kitchen screen immediately, helping to speed up food preparation and reduce errors.

19

Customer Order Display

Customers can view order details and ensure their accuracy in real-time. This feature helps improve the customer experience and provides full transparency about what happens in the kitchen.

20

Inventory Management

The system automatically updates inventory based on orders, helping to track remaining quantities and avoid stockouts.

Restaurant and café operations management

Unify order channels, front of house, kitchen, delivery and inventory

Review how Shumoul manages the order cycle and connects each operating station.

Request a Shumoul demo