A connected order cycle from sales channel to kitchen and pickup
Connect self-service, waiters, cashier, kitchen, pickup display and online store in one system that accelerates service and creates a smoother guest experience.
Six interfaces working as one team for every order
Each order moves instantly from its intake channel to the right execution station while preserving guest preferences and service context.
Self service
Direct ordering and payment with less waiting.
Cashier app
Fast sales, invoicing and flexible payments.
Waiter app
Tableside ordering and instant updates.
Online store
A connected digital menu and off-premise orders.
Kitchen display
Clear preparation queues and modifiers.
Order number display
Transparent tracking through pickup.
Control every detail across dining, kitchen and delivery
Orders
Manage orders from registration to delivery, with real-time updates ensuring fast execution and reduced errors.
Tables
Customize reservations, transfer orders between tables, and manage customer sessions easily.
Delivery
Automatically sync orders with delivery companies and track shipping processes efficiently and quickly.
Four distinct visual stations powered by one data flow
Smart Product Menu Organization
Organize product menus easily with flexible categories and custom sorting that speeds up order access. The system supports customizing menus for each user and device, enhancing operational experience and service efficiency.
Table Customization and Management
Shumoul provides advanced tools for table management, including transferring orders between tables, merging tables, and splitting them as needed. You can also split bills across multiple tables, providing a seamless customer experience and operational flexibility.
Order Numbers for Customer Convenience
Order number screens ensure an organized display of orders in the restaurant, allowing customers to track their order status in real-time. Customers can easily check their order number and enhance their in-restaurant experience.
Custom Product Add-ons
The product add-ons feature allows adding or customizing specific ingredients in a product to meet customer preferences, such as adding dietary components or customizing recipes, enhancing the customer experience.
Speed Up Preparation with the Kitchen App!
Shumoul allows you to use an advanced kitchen display to show orders directly, making it easier to track orders and speed up preparation time. The kitchen can also monitor modifications and customizations clearly, reducing errors and enhancing efficiency.
From meal selection to pickup-screen announcement
- 01Select and customize
- 02Confirm and pay
- 03Route to kitchen
- 04Prepare and track
- 05Ready for pickup
- 06Update stock and analyze
More Features
Shumoul's restaurant and café management application is the ideal solution, offering high flexibility and efficiency in handling all aspects of daily operations. From table and order management to automatic inventory updates and integration with delivery companies.
Shifts
Shift management allows you to organize employee work times and achieve fair task distribution based on the schedule.
Employees
The system provides employee management by recording their logins, setting work times, and tracking performance to ensure smooth operations.
Product Menus
The system allows setting up custom product menus, where products can be easily modified and sorted for quick access.
Orders
Accurate order management from the moment they are placed until preparation, with real-time order status updates to facilitate tracking and execution.
Tables
The system allows efficient table management, where tables can be easily distributed, merged, or orders transferred between tables as needed.
Product Add-ons
Allows customization of product add-ons, such as adding extra ingredients or size changes, providing a personalized customer experience.
Multiple Price Levels
Allows you to set multiple price levels for products, providing flexibility in pricing based on categories or times of the day.
Feedback and Ratings
Customers can provide feedback and ratings for products and services, helping to continuously improve the customer experience.
Promotions and Discounts
The system supports managing promotions and discounts, whether at the product or table level, to increase sales and motivate customers.
Delivery Companies
Integration with delivery companies facilitates the process of sending orders to customers outside the restaurant or café.
Reservations
The system allows managing reservations through the application, enabling customers to book tables in advance and reducing wait times upon arrival.
Department-Specific Printing
The system allows customizing printers for each restaurant department, speeding up preparation and delivery. This feature helps reduce wasted time and improves efficiency.
Multiple Payment Methods
The system supports multiple payment methods, including cash, credit cards, and mobile or digital wallet payments.
Split Payments
The system allows splitting the bill across multiple payment methods, with each payment assigned to a customer, whether cash, credit cards, or other payment methods.
Tips
The system records tips against the order, employee and payment method, supporting financial reconciliation and distribution under the organization’s policy.
Invoices
The system issues detailed invoices that include order details, taxes, and discounts, simplifying the payment process.
Alerts and Notifications
The system allows sending alerts and notifications to employees and customers about order status or specific updates.
Kitchen Display
Orders are displayed on the kitchen screen immediately, helping to speed up food preparation and reduce errors.
Customer Order Display
Customers can view order details and ensure their accuracy in real-time. This feature helps improve the customer experience and provides full transparency about what happens in the kitchen.
Inventory Management
The system automatically updates inventory based on orders, helping to track remaining quantities and avoid stockouts.
Unify order channels, front of house, kitchen, delivery and inventory
Review how Shumoul manages the order cycle and connects each operating station.
